Responsible Gaming

starsports | Bet Smart, Stay in Control

At StarSports, we want every member to enjoy Cricket, PSL, Football and Esports betting as a fun activity — not a source of stress. This page covers the tools, tips and self-management options that help you keep your betting enjoyable and within your personal limits.

18+

StarSports is strictly for adults aged 18 and above.
Please bet responsibly and only with money you can afford to lose.

Our Commitment
Betting Should Always Feel Like Entertainment

Sports betting on StarSports is meant to be a bit of fun on the side — something you enjoy during a PSL match, a T20 series or a Champions League night. The moment it stops feeling like entertainment and starts feeling like pressure, that is a signal worth paying attention to.

We have built a set of tools directly into the platform that put you in control of your own betting experience. They are always available, always free to use, and there is no judgment in using them — in fact, we actively encourage it.

Remember: Betting outcomes are never guaranteed. Past results — yours or anyone else's — have no bearing on what happens next. Always treat any amount you deposit in PKR as an entertainment budget, not an investment.

Healthy Betting Habits at a Glance

  • Set a fixed PKR budget before you start and stick to it
  • Treat betting as entertainment, not a way to make money
  • Take regular breaks — step away after wins and losses alike
  • Never chase a loss by placing bigger bets to recover
  • Avoid betting when you are feeling stressed, upset or tired
  • Keep betting separate from your household expenses
  • Only use your own funds — never borrow money to bet
  • Balance betting time with other activities you enjoy
Built-In Protection
Six Tools to Keep You in Control

These tools are available to every StarSports member at no cost. You can activate or update them at any time through your account settings or by contacting our support team.

Deposit Limits

Set a maximum PKR amount you can deposit daily, weekly or monthly. Once the limit is reached, further deposits are blocked until the period resets. You can lower your limit instantly — increases take a short cooling-off period to take effect.

Session Time Reminders

Lose track of time during a live PSL match? Session reminders send you a notification after a set amount of time on the platform — 30, 60 or 90 minutes — so you can decide whether to keep going or take a break with a clear head.

Loss Limits

Choose the maximum amount in PKR you are comfortable losing in a set period. When your net losses hit that figure, the platform prevents further betting until the period resets. Ideal if you want a firm safety net beyond just deposit limits.

Cooling-Off Period

Need a short break without fully closing your account? A cooling-off period lets you pause all betting activity for 24 hours, 7 days or 30 days. During this time your account is locked for betting, though you can still log in to check your balance.

Self-Exclusion

If you feel your betting has become a problem, self-exclusion is the strongest tool available. You can exclude yourself for a minimum period of 6 months or permanently. Once active, the exclusion cannot be reversed early — this is by design, to protect you.

Account Closure

You can close your StarSports account permanently at any time by contacting our support team. Any real-money PKR balance remaining will be withdrawn to your registered JazzCash, Easypaisa or bank account after standard verification checks.

Step-by-Step
How to Set Your Limits on StarSports

Setting limits takes less than two minutes. Here is how to do it from your account:

1
Log in to your StarSports account

Open the platform and sign in using your registered email and password.

2
Go to Account Settings

Click on your profile icon in the top right corner and select "Account Settings" from the dropdown menu.

3
Select Responsible Gaming

Navigate to the "Responsible Gaming" tab. You will find all available tools listed here — deposit limits, loss limits, session reminders, cooling-off and self-exclusion.

4
Set your preferred limits

Choose the tool you want, enter your preferred values in PKR or time, and confirm. Reductions take effect immediately. Any increases require a short waiting period.

5
Contact support if needed

If you cannot find the setting you need or want to activate self-exclusion urgently, contact our support team directly. We are available 24/7 and will action your request promptly.

Budget Visualiser

Example: Monthly Betting Budget in PKR

This is an illustration of how a responsible monthly budget might look. Adjust the proportions to fit your own situation — the key principle is that betting should never come from money earmarked for rent, bills or food.

Entertainment budget (total)PKR 5,000
Maximum betting allocationPKR 2,000
Recommended per sessionPKR 500
Single bet limit suggestionPKR 100–200

Golden rule: Never increase your betting budget to chase a loss. If you have used your session allocation, close the app and come back tomorrow with a fresh perspective.

Know the Signs
Warning Signs of Problem Gambling

Problem gambling can develop gradually. Most people who develop unhealthy betting habits do not realise it straight away. Being aware of the early signs means you can take action before things escalate.

Betting with money that was meant for essential expenses like rent, groceries or utility bills

Feeling irritable, anxious or restless when you are not betting or when you try to cut down

Chasing losses — placing bigger or more frequent bets to try to recover money you have lost

Hiding your betting activity from family members or lying about how much you have spent

Spending increasing amounts of time thinking about betting even when you are doing other things

Borrowing money — from friends, family or through loans — in order to fund betting activity

Neglecting work, studies or family responsibilities because of time spent betting

Feeling a strong urge to bet immediately after receiving your salary or a PKR deposit

Repeatedly trying to stop or reduce your betting but finding it very difficult to do so

If you recognise two or more of the signs above in your own behaviour, we encourage you to take a break right now. Use the self-exclusion or cooling-off tool in your account settings, or reach out to a trusted person in your life. There is no shame in asking for support — it is the smart thing to do.

For Friends & Family
Worried About Someone You Know?

Sometimes the people around a person with a gambling problem notice the signs before the person themselves. If you are concerned about a family member or friend who bets on StarSports or any other platform, here are some constructive steps you can take.

Start with a calm, non-confrontational conversation. Choose a quiet moment — not immediately after a loss or an argument — and express your concern from a place of care rather than blame. Use "I" statements: "I've noticed you seem stressed lately" lands better than "You've been gambling too much."

Encourage them to use the self-exclusion and deposit limit tools available on the platform. Offer to sit with them while they set the limits if that helps. Make it a shared activity rather than an ultimatum.

You should also protect shared finances if you are concerned about household money being used for betting. Keep joint accounts and shared PKR deposits separate from any individual discretionary spending, and set clear household budgets together.

Parental controls: If you share a device with younger family members, use the parental control features of your phone or browser to restrict access to betting platforms. StarSports is strictly an 18+ platform.

How to Start the Conversation

  • Choose a calm, private setting free from distractions
  • Express concern without anger or blame
  • Listen more than you talk — let them explain how they feel
  • Avoid ultimatums in the first conversation
  • Suggest practical steps together, like setting limits
  • Be patient — change usually takes time and repetition
  • Look after your own wellbeing too — supporting someone is demanding
Common Questions
Responsible Gaming FAQs

Yes. Reducing your deposit limit takes effect immediately as soon as you save the change in your account settings. This is intentional — we want it to be as easy as possible to tighten your controls. Increasing a limit, on the other hand, requires a short cooling-off period before it comes into effect.

When you activate self-exclusion, your real-money PKR balance is frozen. You can request a withdrawal of your remaining balance by contacting our support team at [email protected]. Withdrawals are processed to your registered JazzCash, Easypaisa or bank account after standard verification checks are completed.

No. Self-exclusion periods cannot be cancelled or shortened once activated. This is a deliberate design decision — removing the option to quickly reverse the exclusion ensures it provides genuine protection during the period when you need it most. The minimum self-exclusion period at StarSports is 6 months.

No. Once self-exclusion is active, all promotional communications and bonus offers are automatically suspended for your account. We will not send you emails, SMS notifications or any marketing materials about promotions, PSL betting offers or VIP programmes during the exclusion period.

Once you activate session reminders, a notification appears on screen after your chosen time interval — for example, 60 minutes. The notification tells you how long you have been active and prompts you to consider whether to continue or log out. The platform does not force you to stop; the decision is yours. The reminder resets each time you log back in.

Yes. You must be at least 18 years old to register and use StarSports. We verify age during the registration process and through KYC checks. If we discover that a member is under 18, the account is closed immediately and any PKR balance is refunded. We take underage gambling extremely seriously and encourage parents and guardians to use device-level parental controls.
Ready to Play Responsibly?
Enjoy StarSports — On Your Own Terms

Set your limits, use your tools and enjoy Cricket, PSL, T20 and Esports betting as the fun it is meant to be. Create your account today and take advantage of the full suite of responsible gaming features from day one.

18+ only. Please bet responsibly. Set a budget, take breaks and never chase your losses.